Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it in accordance with the following guidelines.

Return Eligibility
Items must be returned within 30 days of delivery. All products must be in new, unused condition with original packaging and tags attached. For safety and hygiene reasons, certain items may not be returnable unless defective.

How to Initiate a Return
To start the return process, please visit our website and navigate to the Returns section. You will need to provide your order number and email address to generate a return authorization. Once approved, you will receive instructions for packaging and shipping your return.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method as we cannot be responsible for items lost during return transit.

Refund Processing
After we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable for returns that are not our fault.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or full refund, including return shipping costs. Photos of the damage may be required.

Special Considerations
Seasonal items may have different return timeframes. Final sale items, personalized products, and clearance merchandise cannot be returned unless defective.

International Returns
Different return policies may apply for international orders. Additional customs fees and shipping costs are non-refundable.

Questions
For more information about our return policy, please visit the help section on our website.

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